Frequently Asked Questions

1.  I think I have a virus, what should I do?

Download the latest virus definitions for your antivirus software and perform a scan.  For additional details on free antivirus software, and how to defeat a virus that you have found on your computer, check out our antivirus section.

2.  My computer is moving real S..L..O..W..  How can I speed up my computer?

If your computer seems "bogged down" you will need to clean up and tune up your PC.  Check out our PC Cleanup section.

3.  I think that my computer has been infected with programs that run on their own, my computer seems "possessed".

You likely have spyware or malware on your computer.  You will need to run the latest spyware-killing software and uninstall and remove the trouble-causing software.  Check out our spyware section for more information.

4.  I think my computer may be getting ready to crash soon.  How can I backup my important files?  Should I buy a "backup hard drive"?

Every PC user needs to have a consistent backup plan.  Check out our backup section for information on what you need to do to backup your important files. 

5.  I am receiving strange emails from my bank and other websites asking for me to enter my personal information.  Is this Phishing? 

Check out our new section on how to prevent phishing attacks.

6.  I am concerned about my privacy when online.  How can I protect my browsing and information on my computer? 

Check out our new section on how to Protect your Privacy Online - with tips and advice on browsing, protecting and encrypting information on your computer.

7. How do I share files wirelessly between two computers?

Check out the detailed instructions at MetaFilter.

8. What do I need to do to create my own website?

Check out our new section on how to create your own website.