Malfunctions and Driver Updates
in the Device Manager
As does all software, drivers
can malfunction from time to
time. These problems can be the
result of a driver error,
windows issue or some other
failure. When these malfunctions
occur, they can result in a wide
range of problems with a device.
Some of the older Dell laptops,
for example, have a driver issue
that causes the built-in
keyboard and mouse to stop
responding correctly or,
occasionally, at all.
The first step in fixing this
problem is checking the device
driver, to ensure it is updated
and functioning property. This
information is found in the
device manager. This window is
easy to find, but users will use
a different path depending on if
they have windows xp, vista or
7.
Access the Device Manager in Windows
-
Click start and go to the Control Panel
-
Go to System. If the list is in category view, System will be under the Performance and Maintenance category.
-
Click on the hardware tab
-
Open the device manager
-
Accessing the Device Manager Windows Vista and 7, Open the Control Panel through the start menu
-
Go to System and Maintenance in Windows Vista or Hardware and Sound in Windows 7
-
Click on Device manager
Once the device manager is open,
you have access to all of the
drivers that you system uses
with currently installed
devices. Clicking on the plus
symbol on one of the categories
will display all the drivers for
that particular device type. For
example, under the keyboard
section you may see “Standard
101/102-Key” keyboard or another
driver entirely. This depends on
your computer model and which
drivers have been installed when
it was manufactured.
Check for Driver Updates
-
Right click the driver name
-
Select update Driver
-
Tell windows it can connect to windows “this time only” and click next.
-
Wait for windows to confirm whether you have the newest device driver
You will find that you will
almost never need to update a
driver. Manufacturers only put
out an update to fix a bug or
add added functionality. In both
instances, usually only those
with specialized uses for their
devices actually need to update.
Installing Drivers
In
those instances where you do
need to update your driver, the
process is relatively simple.
You will take the same steps
when you have lost the disk to a
device, such as a printer, and
need to reinstall it or put it
on a new computer.
Installing a New Device Driver
and Troubleshooting
Navigate to the official website of the company who manufactured the device. For example, if you own an HP printer, go to HP’s website at hp.com. Go to the drivers and downloads section. Some companies will place this behind the support button. A Google search for “hp drivers” can help find the driver page, but you should be careful not to go to a third party website. Make sure the url ends in hp.com, or the normal address of your devices manufacturer.
Most manufacturers have a lookup system. Simply select your model and operating system to pull up the correct driver. In the case of HP, there are often multiple drivers. It is best to stick with the recommended option.
Once you have selected the driver, download it. Click run when the option comes up. If it doesn’t, navigate to your download folder and double click the downloaded driver.
The driver will now install. Fill out any prompts, but most drivers install without any user input.
Finally, restart your computer
and ensure your device is
working.
In some circumstances, drivers
will not install correctly. In
these cases, follow the earlier
steps to access the device
manager. Instead of clicking the
update driver option, click
uninstall. Once uninstalled, you
will be able to reinstall the
driver.
Windows Vista and Windows 7 save
the driver, so the process of
reinstalling a driver is much
simpler. You only need go to the
device manager, click uninstall
on the device’s driver and
restart the computer. If the
device is connected, the
computer will automatically
reinstall the driver. This is a
simple and fast troubleshooting
step to take before taking a
non-functioning device to an
expensive repair service.
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